What Families Say About HNC
5.0 out of 5 stars
"Attentive in Every Way"
We sought hospice care for my father in May 2019. I am writing this at the end of August. We chose Hospice of the North Coast based mostly on Yelp reviews -- we had a bad experience with a different hospice for another family member. I am so grateful to Hospice of the North Coast-- and to Yelpers for telling us about them.
My father is still living, although he has a terminal illness. Hospice of the North Coast has been attentive to his needs in every way-- his physical, emotional, medical, and other needs.
They have also been there to talk to any family member near or far and have a wide-ranging set of activities and methods of support provided by well-trained volunteers and kind professionals. Visits with a therapy pet, veteran honors, a friendly volunteer to provide support and distraction for my mom, suggestions for the family, straight-forward information, music therapy, social worker and chaplain visits, are just a few of the benefits we have received from this hospice, and there are more that we have not needed yet.
As hard as the process of losing a beloved family member is, I am comforted by the thought that we made a good choice for our dad and family with Hospice of the North Coast.
"Very Special People"
"They Were Very Caring"
"Such Excellent Care"
"The Nurses at Hospice Were Amazing"
"He Passed so Peacefully"
"These People are Amazing"
"I Highly Recommend Pacifica House"
"The Best Care"
"It Feels Like Home"
The team here went over and beyond to give my mom 24/7 attention that was beyond a regular nurse's care. They were so focused on her comfort and giving her everything she wanted and needed. Including us as well! The nurses here are so passionate about what they do and it shows, they made us feel like family. They answered all our questions, kept us very informed every day all day, they talked with us, cried with us, and held our hands every step of the way. Along with getting such great care, The Pacifica House is so beautiful! It is very clean and looks like a model home! Every patient has there own room, own bathroom, and own couch that can be made into a pullout bed if you want to stay over night. The room is decorated beautifully and does not have a hospital feel at all! The whole house does not have a hospital feel actually. It feels like home.
They also have snacks, sodas, water, tea, coffee etc for the patients and their family. They also provide complimentary counseling and support for the patient and family.
I am forever heartbroken by the passing of my best friend - my mom; but I am beyond grateful for the care and comfort she was given here on her last days. Thank you Pacifica House!
"The Tender Care Was a Blessing"
Without them we would have been lost, and with them we were able to provide a gentle, loving, anxiety-free and pain-free end to our friend's time here. They also called after she passed, to see how we were doing and to offer any grief counseling we might need.
Hospice is, in general, a wonderful service. Hospice of North Coast is one of the best. Our appreciation forever.